Frequently Asked Questions
Everything you need to know about your Dr. Woof order, fits, and shipping.
How do I ensure I'm ordering the correct size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific garment measurements listed in the description.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping takes 1-3 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Are your fabrics suitable for long shifts and sensitive skin?
Absolutely. Dr. Woof Apparel uses premium, moisture-wicking, and ultra-soft fabric blends designed specifically for healthcare professionals who need comfort and durability throughout long work hours.
Do you offer group discounts for clinics or hospitals?
Yes, we offer tiered pricing for bulk orders. Please contact our dedicated Group Sales team through our contact form to receive a custom quote for your team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna.